Frequently asked questions

Yes. We coordinate North and South Island projects from Auckland, with site visits planned around survey, mock-up and installation milestones.

Yes. We plan hoarded work zones, overnight changeovers, off-site assembly and precise delivery windows around live gaming operations.

Yes. Engagements range from one product family to a complete coordinated interior package.

Ideally during feasibility or concept design, before surveillance, lighting and building-services positions are fixed.

Required test reports, certificates and maintenance records are tracked in the specification and close-out package.

We support selected integrated resort projects internationally while maintaining our principal New Zealand market focus.

Our scope can include audit, brief, concept, developed design, specification, procurement support, installation coordination and aftercare.

We model temporary routes, exits, queue points, visibility and staff access for every construction stage.

Yes. Furniture heights, decorative elements and lighting positions are reviewed with the operator and specialist security consultant.

Yes. We develop private salons, discreet arrival sequences, host stations, dining links and high-limit table environments.

Gaming tables, chairs, banquettes, sofas, reception desks, host stations, bar furniture and meeting suites can all be bespoke.

We can colour-match timber, metal, upholstery and carpet after reviewing samples and acceptable tolerances.

Critical items progress through shop drawings, finish samples and physical mock-ups before production approval.

Yes. We favour durable, repairable, low-emission materials and request traceability where reliable data is available.

Axminster and high-performance tufted systems are selected according to traffic, rolling load, acoustic and replacement needs.

Yes. Pattern scale, border logic and colour changes can define routes and zones without additional signage.

We coordinate beam angles, source shielding, reflectance and dimming scenes against dealer and surveillance requirements.

We define operating scenes for opening, peak trade, cleaning, events and emergency interfaces with the electrical team.

Heavy and lined textiles can reduce reverberation when designed as part of a wider acoustic strategy.

We map viewing distance, dwell time, lighting, security, cultural context, maintenance and installation access before curating work.

Yes. We can identify and commission suitable local artists, subject to the project narrative and procurement route.

Typical furniture and decorative production takes 12-24 weeks after final approval; complex imported packages may need longer.

We use approved samples, production hold points, factory inspections, packing standards and documented defect close-out.

Share location, floor area, programme, budget range, plans, operating constraints and the atmosphere you want guests to feel.

Project names and client profiles are fictional capability examples unless a case study explicitly states otherwise.

We propose a clear stage-based scope. Product procurement and custom manufacture are priced separately where applicable.

We provide snagging, care guidance, key product records, recommended spares and an agreed defects follow-up process.